TEFL Job List

Global TEFL is a renowned and trusted provider of TEFL (Teaching English as a Foreign Language) and TESOL (Teaching English to Speakers of Other Languages) teacher training courses. With a commitment to excellence in education, we empower individuals to embark on exciting teaching careers worldwide. We pride ourselves on our comprehensive training programs and dedicated support for our students.

Global TEFL is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. In this remote part-time role, you will play a pivotal role in providing exceptional service to our students and potential customers.

Qualifications:

• Fluency in English: Proficiency in English is essential, as this role involves frequent communication with international students.

• Excellent Communication Skills: Strong written and verbal communication skills are crucial for interacting with customers effectively.

• Customer-Centric Attitude: A genuine passion for helping others and providing outstanding customer service.

• Tech-Savvy: Comfortable with online platforms and able to troubleshoot basic technical issues.

• Problem-Solving Skills: Ability to analyze and resolve customer inquiries and problems independently.

• Time Management: Effective time management and organizational skills to handle multiple tasks efficiently.

Responsibilities:

• Customer Assistance: Assist customers and prospective students via email, chat, and phone by providing information about our courses, enrollment procedures, and course content. Address inquiries promptly and professionally.

•Registration Support: Guide students through the course registration process, including payment processing and access to course materials. Ensure a smooth onboarding experience.

• Technical Support: Provide technical assistance to students encountering issues with our online learning platform. Troubleshoot and escalate technical problems when necessary.

• Course Information: Maintain a deep understanding of our courses, curricula, and the TEFL/TESOL industry to effectively address customer questions and concerns.

• Feedback Collection: Gather feedback from students and relay it to the relevant departments to continuously improve our services.

Working Conditions:

• This is a part-time, remote position.

• Access to a reliable internet connection and a quiet workspace is required.

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**DISCLAIMER: Global Language Training does not act as a recruiter but rather serves as a platform to advertise teaching vacancies on behalf of schools, employers, and recruitment partners. We cannot guarantee the accuracy of job descriptions and have no control over the recruitment process or the final outcome of job applications. It is recommended that applicants thoroughly research potential employers before accepting any employment offers. If you have not received an employer's response, please get in touch with them directly. We do not possess information regarding the status of your application. Also, you should never pay for any job application or offer.